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arrange a course that suits your needs.
🕘 Monday-Friday 09:00 - 18:00
Saturday 09:00 - 14:00
Everyone has questions some of which can be answered in a list of Frequently Asked Questions (FAQs). Here is our list of FAQs which is regularly updated.
If you have questions that you would like answered, please contact us via the 'Contact' tab in the navigation menu above and we will reply to you as soon as possible.
We hope you find this helpful and if you believe we should include any other information please let us know and your suggestion will be gratefully received.
Thank you and we look forward to helping you with your enquiry. ⮟
➤ Is this website safe to use and what about any information I give to you?
➤Can I take a course with you during the present COVID-19 pandemic?
We offer home stay immersion courses with your tutor, lessons only and on-line courses. For the present, it is unsafe to offer home stay courses and courses are now delivered on-line. We hope to offer home stay courses as soon as the authorities (Irish and EU) make a decision that it is safe for non-family members to visit and stay with our tutors. Until such time as it is safe to do so we cannot offer in-person courses. That said, we are hopeful that we can recommence in-person courses for Summer 2021. We will update our website with news. Please see our statement on Health and Safety.
➤ I see you offer home stay courses. Do you also offer lessons as I have my own accommodation or online courses?
➤ What do I do if I only want more information about courses?
Simply send us an e-mail or complete the Contact Form. We will reply as soon as possible and give you the information you require.
➤ Why should I take an Immersion course with you?
Good question! Well, we are very experienced in the One-to-One sector and in fact are a group of tutors who have come together for this purpose. All our tutors are fully qualified English language professionals who hold internationally accredited teaching qualifications.
Show More...We have kept our administrative costs to an absolute minimum and this is represented in competitive pricing for our courses.
In addition, you have our absolute guarantee that your tutor and family will be friendly and welcoming. Furthermore, your course will be professionally designed and presented. Your tutor's home will be very comfortable allowing you to learn in a relaxed atmosphere.
We have received many students from all parts of the world, many of whose family members return to us regularly and refer their friends and colleagues to us. We will try to assist if you would like to make contact with a student who has already taken a course with us....Show Less
➤ Why should I take a professional course with you?
If you use or need English for your professional activities, we recommend that you take a professional course with us. Professional courses are designed to present English in a way that is relevant to your activities and meets your professional needs. The tutor does not try to teach you what you already know but instead encourages you to use English in a way that is appropriate and useful for you in carrying out your professional activities.
Show More...While nearly everyone needs to improve aspects of their general English, it is important that you do not overlook your professional needs. A general English course will focus on general English only and not address your professional needs. Obviously, we have different tutors for our various courses so it is very important to fully inform us of your reasons for taking a course and what your course objectives are. We can then advise you on the course that meets your needs....Show Less
➤ What happens when I reserve a course?
Immediately we receive your reservation we will check to confirm that the course dates you have chosen are available and that we have a suitable tutor to match your profile. If the dates requested by you are not available, then we will offer you some alternatives for your consideration. Flexibility with your course dates is really helpful in placing you with the most appropriate tutor.
Show More...Assuming everything is fine then we will send some details of the tutor recommended for your course for your acceptance, an enrollment form for completion and details concerning payment. We ask you to pay 10% of the cost of the course or €250 (whichever is greater) with your booking and the balance is payable one month before the course is due to commence. If there is less than one month before course commencement, then the full cost of the course is payable on presentation of invoice....Show Less
➤ What's included in the course fee?
The course fee for immersion courses includes:
✓ Full board with your own private room in your tutor's carefully selected home;
✓ One-to-One tuition for the hours selected by you and confirmed;
Show More...✓ Language File and Work Sheets;
✓ Certificate of Attendance;
✓ Visit from our Course Director;
✓ Special contact person assigned to you;
✓ Course Report (Professional/Business courses only and on request)
Please note that you have to pay for any excursions, bus/tram fares, sporting activities, entrance charges and the cost of any other activities you want to engage in. You are also expected to pay for any expenses incurred by your tutor when accompanying you on any excursions/visits.
Please also note that the cost of transport to, from and within Ireland is not included in the price....Show Less
➤ Do I have to stay with the tutor and family?
We recommend that you stay with your tutor and family for a true immersion experience. However, you may wish to have your own independent accommodation. If required, we can help you find accommodation in a hotel, B&B or guest house conveniently located for public transport. If you are already resident in Ireland and need lessons only we will be delighted to arrange lessons for you - please contact us for information.
➤ How do you select your tutors?
We have an excellent panel of tutors who are fully qualified to teach English as a Foreign Language. They are professional and caring people who are very experienced in the one-to-one sector. All our tutors are personally known to us and we have inspected their homes to ensure that they meet our high standards. We have tutors for various professional and business courses, others for general English and young learners and so on. Show More...When we recommend a tutor, we do so based on our knowledge of that tutor being the best tutor for your course having paid close attention to your request. Only tutors who have excellent feedback from their students work with us. This helps us ensure the high standards we aspire to....Show Less
➤ When should I make my travel arrangements?
We strongly recommend that you check with your travel company to make sure that there is availability BEFORE booking a course. Once we have confirmed availability in writing, you should arrange to pay a 10% or €250 (whichever is greater) course deposit and immediately make your travel arrangements. If you are booking a course to take place within one month the full amount of the course is payable. Show More...Don't forget to arrange travel insurance at the time you make your travel arrangements in case you have to cancel or another emergency arises....Show Less
➤ Can I contact my tutor by e-mail?
Once you have paid the course fees we will provide you with contact details for your tutor. We match you with a suitable tutor and family and when your course has been confirmed we ask you to contact your tutor directly to introduce yourself, discuss the course content, travel arrangements and anything else which is relevant. We will provide you with a full description of your tutor, family and location. All our tutors are on-line and easily contacted by e-mail. Show More...Your tutor will welcome hearing from you. Please note that we ask you copy us with any email you send to your tutor so we are kept fully informed at our end which is very important....Show Less
➤Do I need insurance?
Absolutely yes! This is very important and we ask you for confirmation that you hold a comprehensive travel insurance policy before your arrival. Hopefully, you will not need it but imagine if you couldn't travel after having paid your course fees! These are relevant considerations even if they are most unlikely to happen and insurance gives you peace of mind. Show More... Policies of insurance are easily purchased directly from any insurance company or through your travel agent. You will also need comprehensive cover for any damage which you might accidentally cause while on your course, so please purchase a policy if you don't already have one for your protection....Show Less
➤What if I have a problem while I'm in Ireland?
We are here to help and assist you at all times.
You will be provided with a contact person at Immersion and a 24 hour telephone number for emergencies. For non-emergencies you should contact us immediately between 07:00 and 22:00 and we will do all we can to solve any problem you may have.
➤When is my course confirmed?
Once we have informed you that your proposed course is available and received your Booking Form with the appropriate deposit or full payment within 60 days for your course we will send you confirmation of your course.
➤Can you give me some travel information?
As Ireland is an island you will have to take a flight or ferry to reach us! Dublin, which is the capital city, is very well served by Irish and international airlines but you should book early especially in summer.
Dublin Airport (Visit Website ) is easily reached from all major cities in Europe. If you are travelling from South America you will have to travel via a connecting airport such as Madrid or Lisbon. Your travel company will advise you on the best way of travelling to Ireland. Most European, US, Middle Eastern, and some Asian (from Mainland China and Hong Kong) and North African airlines serve Dublin Airport.
Irish based carriers such as Aer Lingus (Visit Website) and Ryanair have an extensive network of daily connections covering Europe and the US.
Dublin Airport is located about 10 kilometres north of Dublin city. The airport is well served by taxis. Dublin is also a major port with frequent ferries to the UK. By far the most convenient way to travel here is by airplane.
On arrival in Dublin there are numerous coaches and buses to the city centre and other locations. These are located outside the arrivals area and clearly indicated. Aircoach (Visit Website) (blue bus) and Dublin Bus (Visit Website) (green bus) are the largest operators.
If you have requested airport transfers then your tutor will be waiting for you in the Arrivals Hall as arranged.
➤When do courses start and finish?
One week courses start on Sunday afternoon/evening and finish on the following Saturday morning.
Courses of 2 weeks or more start on Sunday afternoon/evening and finish on the Saturday morning of the final week. You can always depart on Friday evening if this suits you better.
Extra days may be available - please enquire. Lessons only courses can be arranged if you have already arranged your own accommodation.
➤Do I need to do anything before arriving?
Yes you should make sure you let us know your travel arrangements at least one week before you arrive. You should also contact your tutor to provide details of your flight number including flight arrival and departure time. This will allow your tutor to make plans to expect you. Obviously, if you have paid for airport transfers your tutor will have made arrangements for collecting you from the appropriate airport terminal.
➤Do I need to bring anything with me?
Please ensure that you bring all relevant study materials with you so that you can discuss these with your tutor. If you are taking a professional course, you should bring any relevant documents relating to your business as this will assist your tutor in designing a course appropriate to your particular needs. You do not have to bring a dictionary as there are many excellent online dictionaries that are easy to use.
Show More...It is always a good idea to bring an electrical adaptor as we use 3 pin plugs in Ireland similar to the UK. Also don't forget to bring warm clothes including those appropriate for rain. You will be provided with towels but you are expected to bring your own soap, hair shampoo, etc. ...Show Less
➤ Where can I find your terms and conditions?
Please follow this link on our website >>>
➤Will I improve my English?
Certainly, if you resolve to speak English as much as possible, follow your tutor's advice and above all enjoy the course! Your tutor is a professional and remember you will be the only student! You will be pleasantly surprised!
If your specific question(s) do(es) not appear here please contact us and we will reply with an answer as soon as possible.